Ownership
You own everything. Here's exactly what that means.
"Do I own my website?" is the question that brings most people here, usually after learning the hard way that the answer was no. Here is ours, in writing.
Do I own my website if Sparrow builds it?
Yes. The site, the code, the domain, the content, the photos, and every login are yours. The domain is registered in your name, in your own registrar account, from day one. Hosting is an account you hold and pay directly. There is nothing of ours to return and nothing of yours we keep.
What happens if I want to leave?
You revoke our access and keep everything; the site keeps running. At kickoff we write a handover file listing every account, who owns it, and how to hand the site to any other web person. Leaving requires zero cooperation from us.
What if Sparrow disappears?
The site runs without us. You already hold every login, the domain sits in your name, and the handover file was written at kickoff, not at the end. Any competent web person can take over from the files you hold.
Is there a contract that locks me in?
No. The build is a one-time purchase with no ongoing obligation, and the site is yours outright. The optional $300-a-month care plan runs in six-month terms; the site is yours with or without it.
Why do most website companies not work this way?
Monthly bundles earn more over time: a $134-a-month site costs about $16,000 over ten years, and holding the domain and site keeps you from leaving. Some published vendor terms say the website can only be hosted by the vendor, that the code cannot be transferred, and that cancelling takes 90 days of notice. Read your current contract for those clauses; that is the trap we built this offer against.
Not sure what you own right now?
Ten minutes tells you: the ownership check walks through it. If your web person has already vanished, this guide comes first; if you're in a monthly bundle, here's what you can take with you. Or send us your site and we'll check for you, free, as part of the audit.
Researching this for someone else: send them this page.